BBB advises: Find a reliable pet sitter or kennel before leaving on vacation

It’s vacation time ….. but what do you do with your dog or cat or other pet while you’re gone?

Stephanie Garland of the Better Business Bureau says several options are open to you.

“You can actually find some really good boarding facilities and pet-sitting facilities by using your friends as references, by asking your veterinarian,” she states. “Sometimes even vets will actually have their own boarding facilities.”

Garland says finding a qualified person or service is especially important if your animal requires medication.

BBB recommends that consumers consider the following when looking for a pet sitter or boarding provider:

* Research the company’s background and licensing. Visit bbb.org to view a BBB Business Profile on any service company you plan to hire. Learn more about its reputation and any history of complaints. Always confirm that the company is licensed and insured, if required.

* Compare prices and services offered. If possible, check with several businesses to find out what they charge and what services they provide. Ask for a written list of the services your pet will receive for the basic fee and what might be additional. Some boarding facilities include grooming before the pet leaves while others charge extra for that service.

* Are sitters bonded? If the sitter is coming to your home, ask if he or she is bonded. Make sure valuables and sensitive papers are stored out of sight and preferably under lock and key. Consider a criminal background check on anyone with access to your home.

* Get it in writing. Once you choose a sitter or kennel, get an agreement in writing of how your pet will be cared for, and have the sitter or kennel sign it. Most businesses will have their own contracts. Make sure you read and understand any contract before you sign it. Discuss payment terms and pay with a credit card in case you need to challenge the charge.

BBB is a great resource for BBB Business Profiles, customer reviews, tips and more. Visit bbb.org or call 888-996-3887