City of Joplin says network security incident continues to be a problem

Joplin officials say a “network security incident” that shut down the city’s computer system on Wednesday continues to be a problem.

There has been some improvement. City spokeswoman Lynn Onstott does say the city’s telephone system is now working again and callers can reach City Hall during normal business hours.

City officials said the Joplin’s 911 emergency system continues to operate and the shutdown has not affected police, fire or other emergency services.

Services such as online bill paying and public transportation are still affected.

The City has reportedly hired a cybersecurity firm to help deal with the problems.