Missouri citizens are happy with the service and protection provided by the Missouri State Highway Patrol. Colonel Eric T. Olson, superintendent of the Missouri State Highway Patrol, is pleased to announce the results of the 2020 Public Opinion Survey.
The responses were analyzed and produced the following findings:
* 93.9% of the respondents gave the Patrol a good or excellent overall rating.
* 94.3% indicated appearance, attitude, and demeanor good or excellent.
* 94.1% of the respondents reported the overall competence of MSHP employees to be good or excellent.
* 51.3% of the respondents reported having had direct contact with the Patrol.
* 89.8% of those respondents who had direct contact with the Patrol reported a good or excellent experience.
* 80.1% of respondents indicated enforcing criminal law was the most important duty performed by the MSHP. Detecting/deterring the flow of illegal drugs (73.3%) and traffic crash investigation (70.7%) followed as being very important duties of the MSHP.
* 73.5% of respondents indicated MSHP officers are doing an effective to very effective job at deterring alcohol-related boating crashes.
* 88.3% approve of DWI saturation patrols and 84.6% approve of sobriety checkpoints being used to detect and remove intoxicated drivers from Missouri roadways.
“I appreciate all those who took the time to respond to the Missouri State Highway Patrol’s Public Opinion Survey,” said Colonel Olson. “Your feedback will help us evaluate how we serve and protect. We take our mission seriously, and are proud to serve as your Missouri State Highway Patrol.”
The 2020 Missouri State Highway Patrol Public Opinion Survey is available in its entirety on the Patrol’s web site: www.mshp.dps.missouri.gov. The survey can be found in the top left corner of the home page.