BBB makes suggestions to potential gym, health club members

The Better Business Bureau has several healthful suggestions for those of us thinking about adding physical exercise to our fitness regimen.

Ask . . . Make sure you’re healthy enough for an exercise program before you start. If you haven’t been active for a while, check with your doctor before starting anew.

Investigate . . . Before you sign up at a local gym or fitness club, take time to investigate the facility. Every year, BBB receives numerous complaints about health clubs or gyms that closed abruptly or refused to cancel a contract or provide refunds. Other complaints included inadequate or sloppy maintenance of equipment or facilities.

Get details . . . BBB Business Profiles can help you check on the trustworthiness of fitness clubs and gyms as well as other businesses. The profiles, available at bbb.org, show whether a facility has any complaints and how the gym resolved them. You also can find out how long the facility has been in business, who owns it and a rating from A+ to F.

Look around . . .  Take time to visit the facility before you sign a contract. Check locker rooms and workout areas for cleanliness. Are clean towels provided? Are there enough machines to permit everyone to use them, even at peak times like early morning and after work? Are classes or personal trainers available to help you reach your goals?

Think about your schedule . . . Consider the hours and days the gym is open. Can you work out at times that fit your schedule? Is there adequate parking?

Review contracts . . . Read over any contracts and understand terms and conditions. What happens if you move or decide that the club isn’t for you and you want to go elsewhere? If the gym closes, can you transfer your membership at another location? Ask whether the cost will stay the same throughout the contract. Many gyms and fitness centers offer introductory rates at the beginning of the year, but regular rates kick in after a few months. Does the cost fit your budget? Does the gym bill you or require a credit card or bank account number to debit monthly? Are there late fees?

With a little effort, you should be able to find a fitness center that works for you and fits your budget.

Consumers can check out businesses and charities by going to bbb.org or by calling (417) 380-5074.